Werk #4556: Fixed compatibility problem in agent updater with some older windows versions
Component | Agent bakery |
Title | Fixed compatibility problem in agent updater with some older windows versions |
Date | Mar 23, 2017 |
Checkmk Edition | Checkmk Enterprise (CEE) |
Checkmk Version | 1.4.0b5 1.5.0i1 |
Level | Trivial Change |
Class | Bug Fix |
Compatibility | Compatible - no manual interaction needed |
When running Check_MK agent updater under some older Windows versions (eg. Windows XP), a problem with some missing runtime libraries can possibly occur. This would result in an error message beginning with "Error loading Python DLL:..."
A quick-fix for this problem would be the installation of a Microsoft Visual C++ Redistributable package. It can be found at Microsoft support homepage. (support.microsoft.com) with the search term "vcredist_x86". The MS VC++ 2008 Redistributable Package (x86) would be sufficient.
However, the needed runtime libraries will be included in all Check_MK releases containg this werk.